Our continued growth brought the attention of more customers, creating more jobs and constant investment.

Grew, diversified and consolidated all our operations

The positive financial environment in the countries where we do business was conducive to our overall growth and Grupo Compartamos funding sources, planning and investments. However, this was not the determining factor, as our market focuses on the Base of the Pyramid, which responds to its specific dynamics and transforms it into a segment that also requires greater access to financial products and services.

The year 2012 was characterized by greater competition as our service and product offerings and our established infrastructure became very important aspects in terms of competitiveness.

Our goal is to eradicate financial exclusion, so we will continue to grow in an orderly fashion, with the best management and control systems in place, with more and better products and services and increased infrastructure to facilitate loan disbursements, payments, savings and the sale of insurance products.

Mexico

The portfolio in this market experienced a strong growth to total Ps. 14,887,000, representing a 25.1% increase over 2011. The number of clients at year-end was 2,495,028, representing a 6.9% increasing. The number of employees at year-end was 14,780 representing 11.1% of the Group’s total workforce.

Our infrastructure was also expanded to meet this growth and we now operate a total of 484 branches with the 75 new branches representing an 18.3% growth.

Through Yastás, we affiliated 1,587 small businesses with the purpose of transforming them into correspondent banks, increasing this new company’s service levels and competitive levels. Aterna started operations during Q3 2012. This is a new micro insurance service offered through a partnership with Grupo CP. We secured 3,178,887 active policies through different distribution channels.

Our main subsidiary in Mexico, Compartamos Banco, made significant progress in the Integra and ECO projects, involving the SAP platform and the use of mobile devices to manage information, respectively.

Guatemala

Results in Guatemala surpassed expectations with a 144.9% portfolio growth, representing a total portfolio of Ps. 114 million. The number of clients reached totals 45,949, which represents a 218.0% increase compared to 2011.

The number of branches increased from 4 to 18 during 2012.

Peru

The integration of services, the implementation of the ‘Crédito Súper Mujer’ loan and the strategic alignment, coupled with the strengths of Financiera Crear, such as the individual loans and the boost to our philosophy, explains the positive results produced in 2012.

The credit portfolio thus grew to Ps. 3,161 million, representing a 24.4% growth over 2011. Our total number of clients grew to 134,781, representing a 26.7% growth of which 4,887 female clients are ‘Crédito Súper Mujer’ clients.

As for the number of branches, these increased by 26%, from 27 in 2011 to 34 in 2012